If you or a family member need help in an emergency, there are various different types of help and support available.
112 – SOS Alarm
The 112 emergency number should be used in acute emergencies if there is a danger to life, property or the environment.
If you are not in immediate danger, do not ring 112 – use one of the other help or information numbers.
113 13 – Information about accidents and major incidents
Ring 113 13 if you want to get or provide information about accidents and major incidents in the community. Open 24 hours a day.
114 14 – Police contact centre
For all police matters other than emergencie. Open 24 hours a day.
1177 – Medical advice service (Sjukvårdsrådgivningen)
Ring any time of the day or night for advice about health care. You will be advised whether there is anything you can do for yourself or whether you need to see a nurse or a doctor.
Poisons Information Centre (Giftinformation)
The Poisons Information Centre will answer urgent questions and give advice about suitable treatment for poisoning. Open 24 hours a day.
112 in the event of poisoning, 010-456 67 00 for less urgent matters.
Social Services contact line (Socialtjänsten)
0248-70 220 in office hours for urgent cases during the day.
Outside office hours, ring 112 for Emergency Social Services (Socialjouren).
020-22 00 60 – National Helpline
Psychological support free of charge.
Ring our emergency number to speak to someone to get support in a crisis.
Open every day, 1 pm–10 pm.
116 111 – BRIS Children’s Helpline
Anyone under 18 can ring the BRIS children’s helpline and talk to an adult about any subject.
It’s free of charge, and we won’t see your number on our phones.
You don’t need to tell us who you are and you choose what you want to talk about.
If you need more help, ask to talk to one of our BRIS counsellors.
020-222 444 – Friend On Call (Jourhavande kompis)
You are never as alone as you may sometimes feel.
If you’re under 25, you can ring the Red Cross Friend On Call service and talk about things you don’t want to talk to anyone else about or are afraid to share.
Friend On Call also has a chat facility.
Monday–Friday, 6 pm–10 pm, and Saturday–Sunday, 2 pm–6 pm.
UMO an online service for young people.
020-50 50 50 – Kvinnofridslinjen women’s helpline
Kvinnofridslinjen is a national helpline for women subjected to threats or violence.
The service is also available to relatives and friends.
24 hours a day.
Free of charge.
Your call will not appear on your phone bill.
077-150 50 50 – BRIS telephone service for adults concerned about children
BRIS takes calls from adults who need someone to talk to about issues and concerns relating to children.
This can be anything from difficult problems to more everyday issues.
You can ring either about your own children or about someone else’s children.
You do not have to give your name, and your call will cost the same as a normal phone call.
020-85 20 00 – Parents’ Phone Line (Föräldratelefonen)
For parents or other adults worried about children or young people they know.
The phone line is run by the mental health organisation Mind.
Callers do not have to give their name.
Weekdays, 10 am–3 pm.
08-702 16 80 – Jourhavande medmänniska (emotional support helpline)
Sometimes you need to share your experiences, thoughts and feelings with someone who can listen.
Jourhavande Medmänniska is a telephone helpline in Stockholm.
Every day, 9 pm–6 am.
An on-call priest is available to anyone who needs a fellow human being to talk to.
The person taking the call will be bound by professional secrecy.
Available by ringing 112, every day, 9 pm–6 am.
0771-900 800 – Red Cross helpline
Do you need someone to talk to?
We can all get into situations where we lose our foothold, feel sad or worried and need someone to talk to.
Every day, 2 pm–10 pm.
020-100 200 – Red Cross support line
Do you know someone who is active in an extremist movement that promotes violence?
Or are you worried that someone close to you is in danger of being drawn into violent extremism?
Weekdays, 9 am–3 pm.
You don’t need to give your name.
08-34 58 73 – National Association for the Prevention of Suicide and Support for Suicide Loss Survivors (SPES)
The Association has a telephone helpline for anyone who has lost a loved one through suicide.
Every day, 7 pm–10 pm.
Tjejjouren.se is a gateway to the 60 support services for girls across the country.
Anyone who defines themselves as a girl can use the site to get useful information and find a girls’ support service to contact.
Support is available via chat, email or phone.
020-22 22 33 – Older People’s Helpline (Äldretelefonen)
A support service for older people in poor mental health.
Weekdays, 10 am–3 pm.
Denna sida uppdaterades 2018-05-22 av Nina Eriksson